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This page contains our most frequently asked questions.
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OTHER Q&As:  Page 1   Page 2  Page 3


Q. Can I reserve seats for a movie?

A. Yes!  As of September 2020, we have reserved seating.  You can either pick your seats when you arrive to the movie, or you can download our handy App which will allow you to reserve your tickets online up to two weeks in advance.  You will find a link to the Apple Store or Google Play to download our app at our Home page. 


Q. With everyone installing "home theaters," will that eventually kill the movie business?

A. We don't think so. A home theater, as nice as it might be, still requires that you stay home. Going out to the movies is more than just seeing a film; it's a social event shared by a group of people. It gets you out of the house, where you won't be interrupted by phone calls or visitors. And, we make the popcorn and pour the drinks for you. Finally, no home theater can provide the atmosphere a movie theatre provides. No comedy is as funny in a home theater as it is on the big screen with a big crowd.

Q. Why is the Roxy closed on Thursday?  And why is it sometimes open on Thursday?

A. Thursday is the slowest night of the week for us, so we are usually closed on that night to allow repairs to equipment, to prepare the film for the upcoming week, and to give our staff a night off. When we play a brand-new movie (or a very popular one), our contract usually stipulates that we must play the film for 7 days each week, hence we are open on some Thursdays. You can always call our movie-line (346-ROXY) or check the website to find out if we're open on a Thursday or not.

Q. Why can't we bring in our own pop or candy?

A. The Roxy, like all theatres, depends on concession stand sales. The concession stand is our livelihood; if not for the concession stand, we would be out of business. This is because the majority of your ticket money goes to the film company. Since we are so dependent upon concession sales for our very survival, we insist that no outside food or drink be brought into the theatre.

Q. Why can't we take kids to the balcony if they are accompanied by adults?

A. Our insurance policy forbids children from being in the balcony due to safety reasons. The balcony has a low railing and a fairly steep stairway. We would hate for a mom carrying a baby to trip and fall down the stairs, and we would hate to see a rambunctious youngster accidentally dive off the edge of the balcony.  For all these reasons, plus a few others, the balcony is generally restricted to adults over 21 only.   (On some rare occasions we are allowed to make exceptions to the balcony rules, usually if a sellout crowd is in the building.  In those cases we can usually obtain permission from the insurance company to allow families into the balcony with children, but each instance is handled separately.)

Q. Why do some movies play for two or three weeks?

A. When a movie is brand-new and we play it on its national release date, the film company requires that we play it for two (or sometimes three or even four) weeks. That's just standard industry practice. Also, if a movie is exceptionally popular we will hold it over for a second week.

Q. Why does the Roxy only play one movie at a time? Why can't two different movies be shown every week?

A. Film company contracts require that the screen not be "shared" with another movie. Sometimes, when a film is a few weeks old, exceptions can be made to this rule, so occasionally the Roxy will play two movies at a time. But we only do this when we have permission from the film companies.

Q. Why does the Roxy display a whole week's worth of showtimes at once? It would be better if that day's show times were displayed, and would be less confusing.

A. We think that displaying the week's showtimes all at once aids people in making their moviegoing plans. Keep in mind, however, that showtimes change every Friday, so if it's Monday or Tuesday, the "Friday-Saturday" showtimes on the marquee will apply to the previous weekend.

Q. What happens to the movie posters when you're done with them?

A. Most of them stay in our collection. We are required by contract to destroy any extra posters; we are not allowed to give them away or sell them. You can purchase posters for most current movies at www.allposters.com or www.moviegoods.com.

Q. Can I get a private showing for a party, and can I pick the movie to be shown?

A. Yes to both questions. We negotiate fees for this type of show individually. If you want to see our current attraction, we charge a fee of $50 plus a minimum purchase of 15 tickets in any category. We can also bring in many classic movies and even some relatively recent ones, subject to film company restrictions; this is generally more costly due to film rental minimums and shipping costs. Please contact us for details. One thing that never changes: We cannot book single showings of any Disney films. They just don't allow it.

Q. Is it true that the Roxy used to sell liquor?

A. No, it's not true. The Roxy used to sell Coca-Cola, though.

Q. Is it true that the Roxy building was once a car dealership?

A. No. The Roxy was always a movie theatre. But the building previously on this lot was a car dealership for a few years, until it was damaged by fire in 1929. After that, it was torn down and the Roxy was built. See our HISTORY page for more details.

Q. If I fall asleep during a movie, can I get my money back?

A. Sorry, no.  We realize this might be an issue due to our comfy new seats!  But it's up to you to stay awake.

Q. Could I bring a DVD in and show it on the Roxy screen for a group of friends?

A. Our new projection equipment has the capability to "up-convert" DVDs and Blu-Rays to big-screen size -- they look great! However, we can only show DVDs or Blu-Rays for an audience if we meet certain conditions. Most importantly, a licensing fee must be paid to the film company. Generally this fee is anywhere from $150 to $500 depending on the movie and film company involved. We can get you all the details through our booker, or we can provide you with contact information for the agencies that handle these bookings. If you're considering a private show, please keep in mind that Disney never allows private theatrical showings of their classic films, unfortunately. Other film companies are more flexible.

Q. Does anyone actually go to the movies anymore, or has the video industry really cut into the business?

A. Lots of people go to the movies; in fact theaters being closed during the Covid pandemic actually enhanced the idea of getting out of the house to see a movie. The video industry has changed the business, but in fact the video industry has seen more dramatic changes than the theatrical industry has, because streaming movies over the Internet has caused the closure of thousands of video rental stores. Movie theaters, meanwhile, continue to provide entertainment like they always have.

Q. Don't mostly kids go to the theatre these days?

A. No. On almost any given night, at least half of our crowd is composed of adults, even at Disney movies.

Q. Could you put a special message on the screen for me, and how much would this cost?

A. We can't put special messages on the screen during the feature film, but we could probably work something out during the previews or before the show.  Contact us directly.